CEVA Logistics Italia has launched SuiteHome, a product created to provide a personalized B2B and B2C delivery service that allows the company to offer a unique solution for Parcel Service and White Glove Service (delivery and installation directly to homes, offices and work spaces of large and small domestic appliances, furniture etc.). The service has already been chosen by an important consumer electronics client to cover all its Parcels and White Glove Services. SuiteHome aims to provide a totally integrated and transversal service, with the support of a dedicated customer service. CEVA has started a training process in order to offer a personalized and specialized customer service. In particular, the dedicated team guarantees a rapid and personalized shipment management as well as a delivery and installation service to which is added the possibility of the WEEE collection and disposal. “The launch of the SuiteHome project marks CEVA’s entry into the e-commerce with a unique and distinctive product, designed to provide the end customer with a personalized and dedicated service – said Christophe Boustouller of CEVA -. With SuiteHome we aim to reach a target ranging from e-commerce marketplaces to final consumers, from multi-channel service providers to retailers that offer home delivery services. The launch of this highly innovative service demonstrates the importance of the Italian market, where CEVA is one of the main providers of logistics services”.
