Electrolux announced it has agreed to acquire La Compagnie du SAV (CSAV), the main French independent service provider (ISP) specialized in repairing domestic appliances. “With this acquisition we further strengthen our service network in France allowing us to meet the growing market demand in the after-sales service area in the best possible way. I’m confident that this in turn will elevate consumer satisfaction and brand loyalty to a new level”, said Chris Braam, Senior Vice President Sales & Services Electrolux in Europe. The acquisition also underlines the strong commitment of Electrolux to drive circularity and the repairability of appliances. The transition towards a circular economy is a key project of the French government and a fundamental part of the European Green Deal. “Our ambition as a global leader in sustainability is to maximize the life of our appliances while offering consumers dedicated, high-quality and fast-responding services whenever they need it. This acquisition is an important step in our service strategy and our commitment to drive the circularity of our products – explained Pierre Perron, CEO of Electrolux France -. La Compagnie du SAV is a well-established company in the market, and we are very happy to welcome our new colleagues to the Electrolux family”.
